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Frequently Asked Questions

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Do I need a diagnosis to access services?

  • A person does not need to have an official diagnosis; however, in order to access services, your mental health has an impact on your ability to gain and maintain employment.

Can you get me a job?

  • The Let's Work Team's expertise can help inform, plan, and support in multiple employment skills and current techniques towards your employment goal.  The success of being part of this program and becoming meaningfully  employed depends on a mutual teamwork approach between yourself and your Let's Work Employment Counsellor. 

What is an employment action plan?

  • An employment action plan is a tool that outlines your employment goals and objectives while working with Let’s Work and the steps required to achieve them. We can work with you to determine your goals and objectives, and together make the EAP (Employment Action Plan) into individualized manageable steps. 

What does “workforce ready” mean?

  • Let's Work believes that all persons are employable; and often the key is working together to define individual parameters, and finding the right fit in an employer. Let's Work perceives that work can bring Quality to a person's life. and that most individuals can be “work ready” with proper supports in place, as needed. Workforce readiness to Let's Work means that a person is willing to work collaboratively with us and take the necessary steps to move forward with their employment goals.

What if I don’t know what I want to do for work?

  • If you do not know what you want to do, our Let's Work team's expertise can support that:

    •  We can work with you to assess interests, personality types, skills exploration, combined with what fits with any mental health barriers that may present.

    • We can discuss referrals, explore in-depth career decision making, and we can client share to ensure meet all facets of the employment goals.  

How do you help individuals with mental health barriers through your services?

  • Let's Work team of Employment Counsellors are educated and experienced in working with persons who are experiencing mental health barriers to their employment. We provide empathy and understanding in all aspects of Let's Work services, and are committed to establishing a safe, inclusive and trauma-informed space.

  • Let's Work is able to tailor each employment action plan to the mental health needs of the person obtaining services. Let's Work Employment Counsellors bring a wealth of knowledge around community supports. 

  • We can meet more regularly than other employment services; and thus can provide a consistent level of Employment Counselling support while fostering independence as well. 

What happens if I do not meet the requirements for services?

  • There are a few reasons that someone might not meet the criteria for services:

    • If you are living with another disability (i.e., physical, intellectual, developmental, etc.) that impacts your ability to work more prominently than your mental health, we will provide resources as deemed necessary.

    • If you are frequently experiencing mental health crises we suggest focusing in on safety & wellbeing first,  to then become ready to begin exploring Employment Counselling.

Should I come early for my appointment?

 While we appreciate making the habit for early arrival, we do have multiple appointments a day and as such, if you come early will we not typically be able to see you until your appointment time. 

What accommodations can you provide?

  • Accommodations during our service can be made in a number of ways, including but not exclusive to:

  • Having a support attend meeting with you can be deemed appropriate in the beginning of accessing Let's Work services. We do foster transitioning out of that to support engaging with others on your own and completing tasks independently; something that will be expected in a workplace

  • If there is a particular pronoun you are more comfortable working with, we will be inclusive of that.

  • Any other potentially accommodations can be accessed or requested and negotiated with a Let’s Work team member.

Do you do job placements?

  • We can connect with employers and advocate on your behalf, however, the focus of the Let’s Work program is to train valuable job searching skills and to support your ability to find employment as independently as possible. We can discuss the option of wage-subsidy programs, however, to be eligible for those programs you have to establish a strong job search and employment goal.

What happens if I miss appointments?

  • Let's Work requires being let know in advance if unable to make your appointment, and will reschedule according to the Employment Counsellor's availability.

  • We also understand that unforeseen events can arise around a scheduled Let's Work meeting. If a pattern emerges of missed meetings, that would be a further discussion with your Employment Counsellor around being workforce ready, pausing file, or closing the Let's Work file. 

Can you help with transportation?

  • We have access to a limited number of bus tickets that can be used to come to appointments or go to an interview/first days of the job.

  • We have the appropriate insurance to be able to drive individuals to interviews if transportation or mental health is a barrier (i.e. social anxiety).

Do you talk to my employer?

  • We would discuss the option of contacting your employer, to see if that is the best plan of action. We would never contact your employer without your explicit, informed consent. 

Can you help me improve job interviews skills?

  • Absolutely! our Let's Work team can share our expertise around current interviewing techniques, how to go about answering certain questions and discuss the importance of disclosure around your mental health. 

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Funded by the Government of Canada and the Province of New Brunswick through the Canada-New Brunswick Labour Market Agreements.

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